Frequently Asked Questions

Are you considering working at Looije Uitzenden and do you have any questions? Or do you also work for us and do you also have a burning question? First view this overview with frequently asked questions and the corresponding answers. Perhaps you will find an immediate answer to your question.

Is your question not listed? Please feel free to ask. We are happy to answer them for you!

I am looking for a job and would like to register. What should I do?

You can register with Logistic Team in several ways:

  1. Fill out an open application form on our website
  2. Apply for a vacancy

Visit our office in Maasdijk of Schiedam (make an appointment in advance). After registration, we will contact you as soon as possible so we can offer you a suitable position.

What documents do I need for registration?

In order to be able to fully register, we need the following documents from you:

  • Valid and undamaged European ID/passport
  • Bankcard or a document confirming the allocation of the account number in Euro
  • Printout registration RNI (BSN)
  • Certificates/ Driver's License (if applicable)

I'm having trouble logging into Flexportal...

If you have forgotten your password or are unable to log in, please contact us via email: Jobcoach@Looijeagf.nl. Clearly state your name, surname and date of birth. You will receive a new link from us with which you can recover your password.

When will I receive my salary if I work at Looije Uitzenden?

We pay out the salary of the previous week every Friday. In almost all cases you will have the salary in your account on Friday.

I don't understand my payslip

Each pay slip contains various components that relate to your salary.

My hours are wrong...

Try to write down your hours for your own administration at all times. Please note that breaks are not paid. If your hours are incorrect, indicate in concrete terms what you think is incorrect (for example, the number of hours worked). This can be done by e-mail to: Jobcoach@Looijeagf.nl. If you are right, a correction will be made as soon as possible with the next payment.

How much tax do I have to pay on my wages?

This varies from person to person. It depends on your income and assets, among other things. Tax brackets with different rates apply in the Netherlands. Payroll tax is calculated on the hours worked. A special rate is calculated when a “special” reward takes place. Think, for example, of a bonus, performance surcharge, settlement of the reservations, etc.

How do I pay for the accommodation?

The costs for accommodation are deducted from your salary.

What is an ET-settlement

ET-settlement (Extraterritoriale cost) this is a tax settlement that makes it possible to give a tax-free allowance to employees who live abroad (for example Poland) and work temporarily in the Netherlands. A flex worker then waives a part of taxed wages and receives a tax-free allowance in return.

In order to be able to use the ET settlement, certain conditions must be met, which you will be informed about during registration.

When will my reservations be paid out?

  • Holiday pay is paid weekly with payout of the wages (every week);
  • Payment of the holiday hours are paid during the leave or after termination of employment;
  • Payment after termination of employment takes place after 6 weeks after you have left employment;

I am ill. What should I do?

Are you sick and unable to work? Unfortunately, that can happen. At Logistic Team we have clear rules and agreements about reporting sick and sick leave. If you are ill, you should call in sick as follows:

Step 1: You must report sick leave in person before commencing work by sending a text message to the Looije Verpakkingen emergency line, at  
Telephone nr: 06-10913082. In your text message you mention: your name, the company you work for and the starting time.

Step 2: Then you report sick *in person by calling Logistic Team, between 8:00am and latest 9:30am, on phone number: 0174-725564.

Please note! You should always call in sick at Logistic Team in person. If you fail to do so, your sick leave report will not be processed. A sick leave report sent by text message or WhatsApp will not be accepted as a legally valid report.
Leave of absence applications during sick leave will only be accepted after a personal interview.

Step 3: Logistic Team will contact you the same day.

After these steps, we will make agreements on further management and counselling. It is important that you always comply with the agreements!
Due care in processing privacy-sensitive data will be assured and both Logistic Team and Acture comply with the General Data Protection Regulation (AVG) at all times.

Will I continue to receive my wages if I am ill?

Employee must know that the first 2 sick days are not paid (waiting days).

In the case of continued payment of wages from the employer, the sickness benefit is calculated on the basis of the legal presumption of 13 calendar weeks prior to the first day of incapacity for work.

During the first 52 weeks of incapacity for work, the employee is entitled to 91% of the actual hourly wage with a minimum of 100% of the statutory minimum wage. After 52 weeks of incapacity for work, 80% of the hourly wage (minimum statutory minimum wage per hour) is paid in sick pay.

If you have any questions regarding the payment of wages during the illness, go to Sick and absenteeism procedure

How can I request an employer's statement?

To request an employer's statement, send an e-mail to: loon@logisticteam.nl. Clearly state your name, surname and date of birth. You will receive a response within 5 working days.

How can I get my data such as; change bank account number, address, telephone number, etc.?

You can change your data in two ways. You can adjust your data in Flexportal yourself or send us an email to Jobcoach@Looijeagf.nl. Mention your name, surname and let us know what we need to change for you and by what date.

I have not worked for a while, does the count within the phase system continue?

Are you going to work again through the temporary employment agency after an interruption of 26 weeks or longer? Then the count starts again from the beginning of phase 1. Are you in phase 3 and have you not worked for less than 26 weeks? Then you fall back to the beginning of phase 3.

I did not receive an insurance card/health insurance policy. How can I still get this?

Send an e-mail to Jobcoach@Looijeagf.nl with a request to e-mail a health insurance policy to you. Pay attention. The e-mail address must be known to us in the system. Do not forget to mention your name, surname and date of birth. You will receive a policy from us by e-mail.

Where/how can I request leave?

You can request leave via Flexportal. You will receive a confirmation. After your application has been processed, you will receive an e-mail that the leave status has changed. When you then log in to the portal, you will see that the status has changed from “waiting” to “approved” or “rejected”.

When do I build up pension?

You build up your pension from the moment you have worked for us for more than 8 weeks and are 21 years or older.